Siloed customer data, no single view
Every action updates the profile. Every campaign uses it.
BrandCloud syncs customer actions into one profile in real time, and a forward-deployed marketer tailors every campaign to it, giving ecommerce brands an all-in-one retention marketing platform built for personalization at scale.
8.6x
campaign-driven revenue growth YoY after consolidating two regional accounts
1.8% → 6.8%
share of total revenue attributed to campaigns
2.2x
total US and EU revenue growth YoY from one unified platform
The problem
Online and offline never reconcile
Brands with retail locations, dealer networks, or multiple storefronts often can't connect in-store behavior to online activity. That gap blocks loyalty programs and abandoned-cart flows from working the way they should.
What we hear from brands
a regional furniture retailer: the disconnect between online and in-store data limits cohesive customer journeys
a national tool and hardware retailer: fragmented in-store and e-commerce data prevents a true omnichannel view
a national surf and streetwear chain: in-store and digital behaviors can't be bridged
The new way
Your data unified without a migration project
A dedicated forward-deployed marketer moves your data, rebuilds your flows, and sets up your integrations, while your current tools stay running until the switch is complete. Billing only starts once migration is done, so you are not paying before the system works.
How it works
What onboarding with BrandCloud looks like, step by step
Answer a few questions
One customer's CRM lead described it this way: provide access, answer a few questions, help with domain warming. Everything else was handled for her.
Your forward-deployed marketer does the heavy lifting
Data transfer, integration setup, and rebuilding flows and campaigns fall on your dedicated forward-deployed marketer, who covers 99% of the work.
Go live on a realistic clock
Expect two to four weeks for a growing brand, three to seven weeks for a nine-figure business with a complex setup.
The platform
Built for commerce, not retrofitted for it
BrandCloud's data model was designed around products, orders, and customer status from the start, which is why it supports enterprise-grade scale without the usual integration tax. The platform holds up at 2M RPM with sub-300ms processing, so personalization does not lag behind the customer.
Your forward-deployed marketer
The person who actually does the work, not just advises on it
Your forward-deployed marketer does not hand you a strategy deck and disappear. They build the migration, design the flows, run the A/B tests, and stay reachable in a shared Slack channel the whole time.
Done-for-you migration, flows, and A/B tests
Shared Slack channel for real-time questions
Included with every subscription, no extra fee
Replace your stack
Retire the point solutions, keep the results
Most ecommerce stacks run separate tools for email, SMS, recommendations, and loyalty, each with its own login and its own slice of customer data. BrandCloud replaces that sprawl with one platform, and customers consistently find that each tool they consolidate works better once it is unified.
See what BrandCloud looks like on your data
Bring your current stack and your goals. We will show you where BrandCloud fits and what changes first.